With Innoprise's Citizen Access Software, your organization will be equipped with modern-day eGovernment capabilities that are fully integrated with all Innoprise modules. Citizen Access delivers Innoprise applications to the public over the Web or through self-service kiosks extending access to back office applications.
Innoprise can extend enterprise applications to kiosk locations and deliver essential information to the public. All departments benefit by reducing walk-in traffic, freeing staff from repetitive inquires, and offering self-service venues to improve customer relations. Integrating a kiosk solution with your back office system provides citizens with the flexibility to access information using multiple touch points. With access to account inquiry and payment services for CIS, Municipal Court, Property Tax and the enterprise applications, the kiosk solution provides convenience to the public and improves department productivity.
Innoprise Citizen Access includes three components:
Citizen Access CIS gives your citizens access to their utility accounts on a 24/7 basis directly from the Web. This provides convenience for your customers and reduces walk-in traffic for you.
Citizen Access Community Development enhances productivity by allowing inspectors to access information, manage inspections, capture comments or attach photos all from the field.
Citizen Access HR provides employee self-service functionality including Web access to tax forms, direct deposit, check stub, leave balances, address change, dependent change, and other city/county forms related to personnel.
"MS Govern provides tremendous software with amazing potential and power...the people you have are good people that care about the software and your business."
-- Peter House; Matanuska-Susitna Borough, AK
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