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Hands-On, Integrated Service & Support

MS Govern has partnered with its long-standing customers to develop services that go far beyond industry standards. We focus on the real needs of the users and managers at our customer sites to provide services that maximize cross-departmental and organizational efficiency. Explore our services today.

Our approach to customer service continues long after the contracted implementation. Our certified public accountants, business analysts, project managers, writers and technical personnel work very closely with you and your staff throughout the installation and beyond. 

At MS Govern, we cultivate long-term relationships with our customers by delivering top-quality products, seamless implementation, and dependable ongoing support.   

Our First Customer Remains With Us Today

As evidence of our lasting partnerships, the City of Clayton, Missouri, has been a customer since 1983. A thriving business community located near St. Louis, Clayton has a resident population of 15,000 and a daytime population of nearly 100,000. During our 25-year partnership, MS Govern has assisted the city in its successful migration from proprietary mainframe platforms to UNIX and most recently, to Microsoft Windows. All of these upgrades were essentially transparent to end-users and were completed without reinvestment in the application software, saving the City of Clayton hundreds of thousands of dollars. 

"I would like to let you know that Daniela's help to the Town of North Hempstead has been unparallel to any other.  The Town of North Hempstead would not be able to run all the processes that we do without the help of Daniela.  She has in the past stayed extended hours to help get the taxes out on time. Her in-depth knowledge of both the Govern system and the Town of North Hempstead procedures is amazing.  I just wanted to take the time and let you know that The Town of North Hempstead really appreciates Daniela's customer service support."
--Donna Farrell
Information Technology Specialist
Town of North Hempstead, NY

See what other customers are saying about MS Govern.

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"Just a short note to thank you [Jared] and Vince for the assistance provided yesterday...It's nice to know that there is such a high level of skill behind our CityView software..."
--Bill Nell
St. Lucie County, FL 

"Recently, I contacted Laura Mathis with a  panicky situation and she stayed after hours (your time) to help me through it. I was able to avoid spending the night at City Hall to deal with a legal matter strictly because of Laura's professional, expertise, and overall skills in HRMS. I can't thank her enough for what she did for SJC and me that day. She is the queen of all things (tell her that is straight from Pooja and Norma)!"
--Pooja Gupta
San Juan Capistrano, CA

SEE WHAT OTHER CUSTOMERS ARE SAYING ABOUT MS GOVERN'S SUPPORT STAFF

 

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